Available for projects

IT Support
for businesses,
companies & individuals

Comprehensive tech solutions: from equipment maintenance to business process systematization and automation. Coverage across all of Colombia.

status.sys
$ diego --info
name       Diego Cuesta
role       IT Specialist
location   Colombia
coverage   remote + on-site
$ ping status
status     ⬤ AVAILABLE
response   < 2 hours avg
schedule   mon–sat 8AM–8PM
$ ./contact.sh
> wa.me/573012264353
20+
Years of experience
200+
Happy clients
1000+
Success stories
<2h
Response time
Industries I serve
Notary Offices
Construction
Accounting & Finance
Industrial
Sales
Nautical
Architecture
Carpentry
Hospitality
Tourism
Real Estate
What I do

Services

Professional support for businesses and individuals across Colombia.

Equipment Management

Administration, inventory and preventive maintenance of computer equipment.

Operating Systems

Installation, configuration and updates for Windows, Linux and macOS.

IT Security

Device and network protection: antivirus, firewall, encryption, access control and internal/external threat prevention.

Technical Service

Hardware diagnosis and repair: laptops, desktops, printers and peripherals.

Software & Hardware Maintenance

Cleaning, optimization, updates and preventive/corrective maintenance.

PC Assembly

Custom-built desktops and workstations tailored to your needs and budget.

Purchase Advisory

Expert guidance to acquire equipment, parts and technology with the best cost-benefit ratio.

Business Systematization

Implementation of digital tools to optimize operational and administrative processes.

Web Design & Development

Development of websites, landing pages, portals and custom web applications.

Software Implementation

Deployment, configuration and integration of software solutions in business environments.

Process Automation

Scripts, bots and automated workflows to eliminate repetitive tasks and save time.

Data Recovery

Recovery of information from damaged, formatted or logically failed drives.

Equipment & Server Migration

Secure transfer of data, configurations and systems between devices or servers.

Equipment & Parts Sales

New and used hardware: computers, parts and accessories.

Networking

Design, installation and configuration of LAN/WiFi networks, switches, routers and VPNs for homes and businesses.

Home Automation

Smart home and office automation: lighting, climate control, access systems and integrated smart devices.

CCTV & Surveillance

Installation and configuration of IP cameras, DVR/NVR and remote monitoring systems for homes and businesses.

AI & Process Agentization

Implementation of artificial intelligence and autonomous agents to automate workflows, make decisions and scale operations without human intervention.

Software License Sales

Original licenses: Microsoft 365, Windows, antivirus, business software and productivity tools.

Vendor Representation

Management and negotiation with technology suppliers on behalf of the client: equipment, parts, services and support contracts.

No matter where you are

Remote Support

I resolve issues on your device remotely and securely, no travel required. Fast, reliable and efficient.

1

Download RustDesk or AnyDesk

Install or run the support client on your device (Windows, Mac or Linux).

2

Share your ID

Send me your ID and the temporary password shown in the app via WhatsApp.

3

I connect

I securely access your device and resolve the issue in real time.

RustDesk

Open-source. Installer or portable executable.

Download RustDesk

AnyDesk

Fast and lightweight alternative.

Download AnyDesk
Schedule your session
WhatsApp soporte@diegocuesta.com
Portfolio

Projects

Implemented solutions and cloud services available for my clients.

Live

Wave — Management System

Full web platform developed and deployed for a real client. Operations management, reports and more.

wave.diegocuesta.com View
Cloud Suite

Nextcloud — Personal Suite

Storage, sync, calendar and collaboration. Your own private, secure cloud without depending on third parties.

backup.diegocuesta.com Access
Live

OTM — Workflow

Workflow management platform for OTM. Process automation and team coordination.

workflow.otm.com.co View
Live

Hotel Amoek

Website for a boutique hotel in Bocagrande, Cartagena. Online reservations, room gallery and local tourist guide.

hotelamoek.com View
Live

Rivera de Córcega

Website for a residential lots real estate project in Malagana, Bolívar. Project presentation, amenities, location and contact form.

riveradecorcegalotes.com View
Live

OTM — App

Main web application for OTM. Control panel, user management and centralized access to services.

app.otm.com.co View
Let's talk

Contact

I respond fast. Message me on WhatsApp for immediate attention.